Led end-to-end development and maintenance of robust bulk messaging systems, integrating advanced APIs for seamless automated communications across platforms like WhatsApp and Instagram.
Collaborated with cross-functional teams to design and implement highly scalable and reliable architecture for bulk messaging systems, ensuring high performance and meeting diverse client demands.
Developed and integrated intuitive chatbot solutions for WhatsApp and Instagram, leveraging FastAPI to streamline direct hotel bookings and increase client conversions from 10% to 55%.
Optimized system performance through efficient algorithms and platform-specific policy compliance, resulting in 70% growth in client bookings and enhanced customer service efficiency.
Spearheaded the development of PRMonitor, an AI-powered tool utilizing Gemini and ChatGPT APIs to provide real-time insights for PR and marketing teams through sentiment and content analysis.